Shipping & Return / Exchange Policy
Nesting Days ships all packages USPS First Class in the United States. Rates vary depending on weight and will show at check-out before final purchase.
We now offer both DHL Express and USPS shipping for International Orders.
International Customers responsible for paying taxes & duties.
If you are purchasing outside of the United States and decide to the use USPS option, please be aware that it may take longer than usual to receive your package.
If you have any questions, lease email us at firstname.lastname@example.org
We understand that estimating your size during pregnancy can be tricky.
Feel free to try it on (even while pregnant).
We are always happy to exchange or return any baby carrier as long as:
- it is in original condition
- you return it within 30 days of receiving it, or 30 days after your baby’s arrival.
If you are past the 30-day window, we understand life can get busy. Email us so we can chat.
We’ll send you your replacement carrier via USPS. (We do not currently accept size exchanges outside of the United States.)
As long as the carrier is still in its the original condition, we will refund you upon receipt of the returned carrier with packing slip or order number. (If you live outside of the United States, we do accept returns, but please be aware that buyer must pay return shipping charges.)
*Included styles in bundle deals may change or vary.
If a customer purchases a bundle and returns part of it, the refunded amount will be prorated and the remaining products will be at regular price. Please do not purchase two different sizes for yourself, intending to return one. Please email CustomerCare@NestingDays.com to receive customized sizing help and we offer a free and easy size exchange.
35 Dorman Ave Ste. 3
San Francisco, CA 94124
Sometimes, if your baby is not nestled in the carrier correctly, he or she may be uncomfortable and begin to cry. Please make sure you are using your carrier correctly before making the final decision to make a return.
Please ask us for help if you require further assistance after following the above steps. If you are still experiencing trouble after re-reading the instructions provided and after consulting with us, we would be happy to process your return. We want to hear from you because your feedback is important to us.
—Nesting Days Customer Service